Terms of service
The Wine Engine — Terms of Service
1. Overview
Welcome to The Wine Engine. By using our website, placing an order, or subscribing to our services, you agree to be bound by these Terms of Service.
These Terms govern your use of our website and your purchases through our platform. Please read them carefully before using our site or making any purchase.
2. Eligibility
You must be at least 18 years old to purchase alcoholic beverages from The Wine Engine. By placing an order, you confirm that you are legally entitled to purchase alcohol in your jurisdiction.
3. Our Products
We make every effort to display product descriptions, prices, and availability accurately. However, all orders are subject to availability, and we reserve the right to substitute or withdraw products at any time.
Prices are inclusive of any applicable taxes unless stated otherwise.
4. Orders & Payments
Payment is required at the time of order. Orders will not be dispatched until full payment has been received and cleared.
We accept payment via the methods listed at checkout. All transactions are processed securely.
5. Subscriptions
Our subscription service offers flexible wine deliveries at discounted rates. You may modify, pause, or cancel your subscription at any time prior to your monthly billing date via your online account.
Once an order has been processed and dispatched, cancellations or amendments may not be possible.
6. Delivery
We deliver across the United Kingdom. Delivery times are estimates and may vary depending on location and demand. Full delivery information can be found in our Shipping Policy.
7. Returns & Refunds
Please refer to our Refund Policy for full details on returns, cancellations, and refunds.
8. Use of Website
You agree not to misuse our website or interfere with its normal operation. We reserve the right to restrict or terminate access to our services if these terms are violated.
9. Privacy
We take your privacy seriously. Please refer to our Privacy Policy for details on how we collect, store, and use your personal data.
10. Limitation of Liability
To the fullest extent permitted by law, The Wine Engine shall not be liable for any indirect or consequential loss arising from the use of our products or services.
11. Governing Law
These Terms of Service are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.
12. Contact Information
If you have any questions about these Terms of Service, please contact us at:
📧 support@thewineengine.com
